Terms of sale

1. General Provisions

These Terms of Sale govern the sale of products on the Sonic Brush® website. By placing an order, you agree to be bound by these terms. These terms apply exclusively to non-professional individuals over the age of 18 acting for personal purposes. If you are a business customer, please contact us directly.

2. Ordering Process

To place an order, simply select your desired items and proceed to checkout. By confirming your purchase, you acknowledge that it includes an obligation to pay. Once the order is placed, you will receive a confirmation email. Please retain this confirmation and the electronic invoice for your records.

3. Product Information and Availability

All product descriptions, images, and prices are provided for informational purposes and may be subject to change. Availability is updated regularly, but an item in your cart is not guaranteed until the order is confirmed. If an item becomes unavailable after you order, we will notify you and refund any affected payments.

4. Pricing

All prices are shown in your local currency and are exclusive of VAT, customs duties, and shipping fees unless otherwise stated. You may be required to pay import VAT and customs charges depending on your country of residence. These are the responsibility of the customer.

5. Payment

Full payment is due at the time of order. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and other secure payment methods. Your card will be charged immediately upon order confirmation.

6. Delivery

We ship worldwide. Estimated delivery time is between 3 and 20 working days, depending on your location. Delivery costs are included at checkout. Orders are dispatched from our logistics centers, primarily located in China. You are responsible for providing accurate shipping information.

7. Customs and Import Duties

As the recipient of the order, you are considered the importer and are responsible for complying with your country’s laws and regulations. Any applicable import taxes or customs duties are not included in our prices and must be paid by you.

8. Returns and Exchanges

Our return and exchanges policy is valid for 14 days from the day you receive your order. To be eligible, the item must be unused, in original packaging, and accompanied by proof of purchase. Non-returnable items include gift cards, downloadable software, and personal care items that have been opened or used. Once approved, exchanges or store credits will be issued. Store credits are non-transferable.

9. Right of Withdrawal

You have the right to withdraw your purchase within 14 calendar days of receipt. To exercise this right, contact us at contact@sonic-brush.net. Return shipping is at your expense. Refunds will be issued upon receipt and inspection of returned goods.

10. Legal Warranty

You are entitled to a legal warranty covering product conformity and hidden defects. If a product is defective or does not match its description, please contact us. Remedies include repair, replacement, or refund depending on the case.

11. Personal Data

Your personal data is processed in accordance with our Privacy Policy. Data collected is necessary to fulfill your order and is retained for legal and administrative purposes.

12. Intellectual Property

All content on this website, including trademarks, logos, texts, and images, remains the property of Sonic Brush® or its partners and is protected by applicable intellectual property laws.

13. Force Majeure

We are not liable for delays or failures resulting from events outside our control, such as natural disasters, strikes, or supply chain disruptions.

14. Limitation of Liability

Our liability is limited to the value of the purchased product. We are not responsible for damages resulting from misuse or unauthorized modifications of the product.

15. Termination and Suspension

We reserve the right to suspend or terminate any customer account in case of violation of these terms or applicable laws. Repeat offenders may be permanently banned from ordering.

16. Governing Law

These Terms of Sale are governed by the laws of Poland. Any disputes shall be subject to the jurisdiction of Polish courts, unless otherwise required by mandatory consumer protection laws.

17. Contact

For any questions or complaints, please contact us: